How DANA And QRIS Records Are Used
We use account details to create access, complete phone verification, protect the sign-in path and respond when a wallet status needs checking. A DANA, OVO, GoPay or QRIS action can create a reference, amount, time and status record so our team can match a receipt with
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the correct account; bank transfer and virtual account requests follow the same matching purpose. We do not ask for wallet credentials through an ordinary support message. Our Privacy Policy also covers device signals, browser data and cookies used to keep a session working and detect unusual
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access. We retain records only for the operational, dispute and legal periods that apply to the request. Access or eligibility depends on local law, and where local law permits you may ask what we hold, request a correction or raise a concern through our account support
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route.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.